Category Archives: Customer Service Tips

Using a Customer Service Blog to Improve Customer Experience.

Can you really improve customer satisfaction without spending money? Try putting a customer service blog on your website. Opening up a line of open communication with your customers is invaluable. It can win new customers, keep existing ones happy, provide … Continue reading

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Free Customer Service Tips: Seven Exceptional Customer Service Tips from Zappos

For those who aren’t aware Zappos are one of the leading sellers of trainers and fashion accessories in the US. Customer service is a big deal to them and they’ve made it central to their business plan. Take from this … Continue reading

Posted in Customer Service Tips | Tagged , , , | 5 Comments