Tag Archives: Loyalty

Customer Service Training: How to Provide Award Winning Customer Service

Posted on 21 September 2010 by Elizabeth Sealey

With the National Customer Service Awards 2010 almost upon us I thought I’d share my advice on how to provide award winning customer service. Act like your boss is listening in If you knew that your boss was on the … Continue reading →

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Improving client engagement through customer service processes

Posted on 4 August 2010 by Elizabeth Sealey

In order to increase the value, volume and frequency of client spend customer service trainers need to work with marketers on the scripts and processes that will drive sales. Continue reading →

Posted in Customer Service Training | Tagged , , , , | 1 Comment