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Tag Archives: Training
Free Customer Service Training Ideas
There are many training organisations who’ll happily take your cash for customer service training. Let me share with you my ideas for how to hold your own customer service training session. Tip 1: Keep it short People are busy so … Continue reading
Customer Service Training: How to Provide Award Winning Customer Service
With the National Customer Service Awards 2010 almost upon us I thought I’d share my advice on how to provide award winning customer service. Act like your boss is listening in If you knew that your boss was on the … Continue reading
Posted in Customer Service Training
Tagged awards, Customer Service Blog, improve customer service, Loyalty, Training
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Free Training: How to be amazing at customer service
Thinking like a customer and putting yourself in their shoes will enable you to step up the level of customer service that you are offering. In this free customer service training I’ll teach you how to empathise and provide a better level of service. Continue reading
